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PRIVACY POLICY

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Image At Work (Pty) Ltd

Last Updated: 29 June 2026

1. INTRODUCTION ‍

Image At Work (Pty) Ltd (“Image At Work”, “we”, “us”, “our”) respects your privacy and is committed to protecting your Personal Information in accordance with the Protection of Personal Information Act, 4 of 2013 (“POPIA”), the Promotion of Access to Information Act, 2 of 2000 (“PAIA”), and all applicable South African legislation. This Privacy Policy explains how we collect, process, store, share, and protect Personal Information obtained through our website, social media platforms, online forms, digital advertising channels, business communications, and the services we provide. By accessing our website, engaging our services, submitting information to us, or otherwise interacting with Image At Work, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your Personal Information as described herein where such consent is required by law.

2. DEFINITIONS

For purposes of this Privacy Policy:

“Personal Information” means information relating to an identifiable, living natural person and, where applicable, an identifiable existing juristic person, as defined in POPIA.

“Processing” means any operation concerning Personal Information, including collection, receipt, recording, organisation, storage, updating, retrieval, use, dissemination, distribution, merging, restriction, deletion, or destruction.

“Data Subject” means the individual or juristic person to whom the Personal Information relates.

“Operator” means a third party who processes Personal Information on behalf of Image At Work.

3. INFORMATION WE COLLECT

We may collect and process the following categories of Personal Information:

3.1 Information Provided Directly by You

  • Full name and surname

  • Company or organisation name

  • Contact numbers

  • Email addresses

  • Physical and postal addresses

  • Billing and invoicing information ‍

  • Project requirements and specifications

  • Event, production, podcast, photography, videography, marketing or branding requirements

  • Information submitted through enquiry forms, quotation requests, booking forms or surveys

  • Communications and correspondence with us

3.2 Information Collected Automatically

When you visit our website, we may automatically collect:

  • ‍IP address

  • Browser type and version

  • ‍Device information

  • Operating system

  • Referral source

  • Geographic location data

  • Website usage data

  • ‍Pages viewed

  • ‍Time spent on pages

  • ‍Clickstream information

  • Cookies and similar tracking technologies

3.3 Marketing and Analytics Information

  • We may collect information through:

  • ‍Google Ads

  • Google Analytics

  • Meta Pixel and related Meta technologies

  • ‍LinkedIn advertising tools

  • ‍CRM systems

  • ‍Marketing automation platforms

  • ‍Other analytics and advertising technologies used from time to time

4. PURPOSES FOR PROCESSING PERSONAL INFORMATION

We process Personal Information for one or more of the following purposes:

  • Providing quotations and proposals

  • Delivering products and services

  • Managing customer relationships

  • Facilitating bookings and reservations

  • Administering projects and contracts

  • Responding to enquiries and support requests

  • Processing payments and issuing invoices

  • Conducting marketing activities

  • Improving our website, products and services

  • Conducting analytics and business reporting

  • Maintaining security and fraud prevention measures

  • Complying with legal and regulatory obligations

  • Exercising and defending legal rights

We will only process Personal Information where a lawful basis exists in terms of POPIA.

5. LEGAL BASIS FOR PROCESSING

Image At Work may process Personal Information where:

The Data Subject has provided consent;

  • ‍ Processing is necessary for the conclusion or performance of a contract;

  • Processing complies with a legal obligation;

  • Processing protects a legitimate interest of the Data Subject;

  • Processing is necessary for pursuing the legitimate interests of Image At Work or a third party.

6. DIRECT MARKETING

‍Where permitted by law, we may send marketing communications regarding our services, promotions, industry insights, events, and business updates.

‍You may opt out of receiving marketing communications at any time by:‍ ‍

Clicking the unsubscribe link included in communications;

  • Contacting us directly;

  • Requesting removal from our marketing databasex

Opting out of marketing communications does not affect service-related communications necessary for existing business relationships.

7. DISCLOSURE OF PERSONAL INFORMATION

We do not sell, trade, or rent Personal Information.

We may disclose Personal Information to:

  • Employees and authorised representatives;

  • Professional advisers;

  • Accountants and auditors;

  • Legal representatives;

  • Cloud hosting providers;

  • Website service providers;

  • CRM providers;

  • Payment processors;

  • Marketing and advertising platforms;

  • Information technology service providers;

  • Regulatory authorities where required by law.

All Operators engaged by Image At Work are required to maintain appropriate security safeguards and confidentiality obligations.

8. INTERNATIONAL TRANSFERS

‍Personal Information may be transferred to service providers located outside South Africa where necessary for business operations.‍ ‍

Where Personal Information is transferred internationally, Image At Work will take reasonable steps to ensure that the recipient is subject to laws, contractual obligations, or binding corporate rules providing an adequate level of protection substantially similar to that required under POPIA.

9. INFORMATION SECURITY

‍Image At Work implements appropriate technical and organisational security measures to protect Personal Information against:

  • ‍Loss;

  • Misuse;

  • Unauthorised access;

  • Unauthorised disclosure;

  • Alteration;

  • Destruction.

‍ Such measures may include:

  • ‍ ‍Access controls;

  • Password protection;

  • Secure cloud infrastructure;

Data encryption where appropriate;

  • Firewall protection;

  • Anti-malware systems;

  • Staff confidentiality obligations.

‍ ‍Despite our efforts, no method of transmission over the internet or electronic storage can be guaranteed as completely secure.

‍ ‍‍1 ‍0. DATA RETENTION ‍

We retain Personal Information only for as long as necessary to fulfil the purposes for which it was collected, including:

  • ‍Contractual obligations;

  • Legal requirements;

  • Tax and accounting obligations;

  • Legitimate business purposes;

  • Resolution of disputes.

‍When Personal Information is no longer required, it will be securely destroyed, anonymised, or de-identified in accordance with applicable laws.

‍11. COOKIES‍ ‍

Our website uses cookies and similar technologies to:

  • ‍Improve website functionality;

  • Analyse traffic and usage patterns;

  • Remember user preferences;

  • Support advertising and remarketing activities.

‍ Users may configure browser settings to reject cookies; however, certain website functionality may be affected.

‍12. YOUR RIGHTS UNDER POPIA‍ ‍

Subject to applicable legal limitations, Data Subjects have the right to:

  • Request access to Personal Information;

  • Request correction of inaccurate information;

  • Request deletion of Personal Information;

  • Object to certain forms of processing;

  • Withdraw consent where processing is based on consent;

  • Request restriction of processing;

  • Submit complaints regarding the processing of Personal Information

Requests may be submitted using the contact details provided below.

13. CHILDREN’S INFORMATION

Our services and website are not directed at children under the age of 18.

We do not knowingly collect Personal Information from children without appropriate consent from a competent person as required by law.

14. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites.

Image At Work is not responsible for the privacy practices, content, security, or policies of external websites and encourages users to review their respective privacy policies.

15. BREACH NOTIFICATION

In the event of a security compromise affecting Personal Information, Image At Work will take reasonable steps to notify affected Data Subjects and the Information Regulator where required by POPIA.

16. CHANGES TO THIS POLICY

Image At Work reserves the right to amend this Privacy Policy from time to time.

Updated versions will be published on our website and become effective upon publication unless otherwise stated.

17. CONTACT DETAIL

Image At Work (Pty) Ltd

Website: www.imageatwork.co

Email: social@imageatwork.co

Telephone: 011 791 5354

Physical Address: 4 Naaf St, Strydompark, Randburg, 2169, Johannesburg, South Africa

18. COMPLAINTS

If you believe that your Personal Information has been processed unlawfully, you may lodge a complaint with:

Information Regulator (South Africa)

JD House, 27 Stiemens Street, Braamfontein, Johannesburg, South Africa

General Enquiries: enquiries@inforegulator.org.za

Website: https://www.justice.gov.za/inforeg/

You may also seek any other remedies available under applicable la